- Resident Portal
At our Resident Portal you can contact our customer service, check the information of your rent payments and submit a a non-urgent defect notification, for example.
- Submit a defect notification
Submit a non-urgent defect notification through our Resident Portal. Submit an urgent defect notification by phone.
- Services and customer service
Our customer service will advise you in all housing-related situations.
- During the tenancy
Get tips for home maintenance, ecologically smart living and a smooth daily life at home. We also offer advice on what to do in different housing-related agreement and change situations.
- How to apply for a Heka apartment
Submit your application to the City of Helsinki. The city selects residents based on housing needs, urgency and search criteria.
- New locations
Check out the application periods for new buildings and learn more about our upcoming locations.
- Switching from one Heka apartment to another
If you have lived in a Heka apartment for at least a year, you can apply to switch to another Heka apartment.