Happy Easter! Heka’s customer service will be closed during the Easter holidays, from April 18 to 21. When the customer service is closed, call urgent defect notifications to the on-call service number 09 5767 3100.

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You can use this form to send feedback on our operations.

For matters related to housing and lease agreements, use the service request and message functions of our Resident Portal. Submit an urgent defect notification by phone and a non-urgent defect notification using the defect notification form.