News

Did you receive an SMS notification about a debt? We also send text messages about accrued debt

15.10.2025 13:14

We inform our residents of any rental or other debts accrued also by text message. With the text messages, we aim to reach residents who have accrued rental debt or other debt to Heka more quickly and effectively so that their rent payment can be sorted out. We will continue to contact residents in case of problems with rent payments also by phone, email and letters.

Did you receive an SMS notification about a debt? We also send text messages about accrued debt

We inform our residents of any rental or other debts accrued also by text message. With the text messages, we aim to reach residents who have accrued rental debt or other debt to Heka more quickly and effectively so that their rent payment can be sorted out. We will continue to contact residents in case of problems with rent payments also by phone, email and letters.

Heka’s energy efficiency efforts are important for the whole city

This year, Heka is taking two important steps towards more ambitious energy efficiency work. Today, we were among the first to sign a new energy efficiency agreement and one of the first rental housing companies to adopt an energy management system in line with the ISO 50001 standard.

As the nights get colder, heating needs to be turned up

The cool and damp nights can feel cold after summer. Many people try to see if their radiators are already warm. In the autumn, when the heating comes on, it is often still warm enough outside that the radiators do not feel hot. Heka, however, has already begun the heating of homes.

Our customer service telephone hours are changing

As of 1 October 2025, our telephone customer service will be open from Monday to Thursday from 9:00 to 11:00.

Heka’s average rent to see a moderate increase next year

In 2026, the average monthly rent of Heka’s regular apartments will be EUR 14.66 per square metre, which is 1.9% higher than in 2025.

Our tenant survey will start soon

Every year, Heka surveys its residents’ satisfaction with its housing services and resident activities through a tenant survey. We use the results to develop our operations.

OmaHeka Resident Portal available 24/7

Our e-service portal is now OmaHeka Resident Portal. You can use the OmaHeka e-services conveniently at any time, on any day of the week, without having to stand in line. Our video tutorials provide instructions on how to use the OmaHeka Resident Portal.

Some Heka apartments on display at Oikotie.fi

Some Heka apartments can be found on Oikotie.fi.

Proposals for 2026 rents have been sent to resident committees – increases more moderate than in recent years  

Resident committees received the budget proposals for next year’s rents for a round of comments this week. Heka’s board will confirm the rents in October.

New and newly renovated Heka subsidized housing completed in Autumn

Two new locations will be completed in Mellunmäki and Kalasatama. Two newly renovated locations will also be completed in Kontula and Toukola.