15.10.2025 13:14
We inform our residents of any rental or other debts accrued also by text message. With the text messages, we aim to reach residents who have accrued rental debt or other debt to Heka more quickly and effectively so that their rent payment can be sorted out. We will continue to contact residents in case of problems with rent payments also by phone, email and letters.
The Tongankuja 1 site in Jätkäsaari will feature 52 apartments from studio apartments to three-bedroom family homes close to excellent transport connections. Tongankuja 1 will be completed in late February, and the application period for the homes will start on Tuesday 10 December 2024.
We surveyed Heka residents’ satisfaction with Heka in September 2024 by sending out a questionnaire. The questionnaire was sent to 20,000 Heka residents. The results will be utilised in developing housing services.
Master of Laws Maria Aspala has been appointed as the new managing director of Heka. Heka’s current managing director Jaana Närö will be retiring on 31 March 2025. Aspala is set to assume the position of managing director on 1 April, but will start her induction to the position on 17 March.
Next year, the average monthly rent of regular apartments owned by Heka will be EUR 14.48 per square metre. Currently, the average rent is EUR 13.76. Heka’s average rent in 2025 will be 5.2% higher than in 2024.
Heka offers residents who are experiencing difficulties paying their rent several opportunities to manage the situation before the rental debt situation escalates to eviction. Our debt collection process is customer-oriented and flexible. Eviction is always the last-resort option.
As of October, Heka will start sending out debt collection text messages about unpaid rent.
Every year, Heka surveys its residents’ satisfaction with its housing services and resident activities through a tenant survey. We use the results to develop our housing services.
Towards the end of the year, a senior location with a total of 77 apartments will be completed for Heka in Laajasalo. People over the age of 55 may apply for housing in senior locations.
Become a recycling ambassador for your house and distribute biowaste bags and waste sorting guides to other residents. You can also do other actions to promote waste sorting, such as sharing relevant recycling topics within the building’s own communication channels.
We will gradually harmonise our tenants’ leases between over the coming years. This will involve updating the content of our lease agreements so that in future all of our tenants are subject to the same terms. The harmonisation will change some of the terms of our tenants’ lease agreements, but will not affect rent.
The aim of the harmonisation is to achieve better housing comfort as a result of all tenants being subject to the same agreement terms going forward.